Have questions, feedback, or need support? Our team is ready to assist you on your journey to finding meaningful connections.
Tallinn, Estonia
Narva mnt 13, 10151 Tallinn
Kesklinna linnaosa, Harju maakond
Estonia
You can delete your account by going to Settings > Account > Delete Account. Please note that this action is permanent and cannot be undone. All your data, matches, and messages will be permanently removed.
You can report inappropriate behavior by clicking the "Report" button on any profile or message. You can also email us directly at safety@lavrilo.com. We take all reports seriously and investigate them promptly.
There could be several reasons: incomplete profile, limited search criteria, or location settings. Try updating your profile with more photos and information, expanding your search preferences, or adjusting your location radius.
Our AI-powered algorithm analyzes over 200 compatibility factors including interests, values, lifestyle preferences, and behavioral patterns to suggest the most compatible matches for you.
Yes, we use bank-level encryption and security measures to protect your data. We never share your personal information with third parties without your consent. Read our Privacy Policy for more details.
You can cancel your subscription anytime in Settings > Subscription. Your premium features will remain active until the end of your current billing period. No refunds are provided for partial periods.
Emergency Safety Issues: If you're in immediate danger, please contact local emergency services. For urgent safety concerns on our platform, email support@lavrilo.com with "URGENT" in the subject line.